At AgricStore.com, we strive to provide you with the freshest organic farm produce and high-quality products. However, if you are not completely satisfied with your purchase, we are here to help.
1. Returns
We accept returns under the following conditions:
The item must be unused, in its original packaging, and in the same condition as received.
Perishable goods (such as fresh fruits and vegetables) cannot be returned unless they arrive damaged or spoiled.
Non-perishable items must be returned within 7 days of delivery.
Proof of purchase (receipt or order confirmation) is required for all returns.
To initiate a return, please contact our customer support team at: 📧 Email:support@agricstore.com 📞 Phone: 8134281683
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be processed within 5-7 business days to your original payment method.
If a replacement is requested, we will ship it at no additional cost.
Shipping fees are non-refundable unless the return is due to a defective or incorrect product.
3. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery. Provide photos of the item and packaging, and we will arrange a replacement or refund.
4. Non-Returnable Items
Certain products cannot be returned, including:
Fresh and perishable goods (fruits, vegetables, dairy, etc.)
Gift cards
Items purchased on clearance or during promotional sales
5. Cancellations
Orders can be canceled within 12 hours of placement. Once shipped, an order cannot be canceled.
If your order is canceled before shipment, you will receive a full refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at support@agricstore.com.
7. Contact Us
For any questions or concerns regarding returns and refunds, reach out to us at: 📧 Email:info@agricstore.com 📞 Phone: 8134281683 📍 Address: PLOT 2 BLK 24, OLOMORE, ABEOKUTA, OGUN STATE, NIGERIA
